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Billing & account

Payments, invoices and refunds

Change plan, update your card, download invoices.

Manage billing

Open Settings › Billing & credits and click Manage billing. There you can change plan, cancel, update the card and download invoices.

Refunds

  • Monthly plans aren't refunded.
  • Yearly plans can be refunded within 14 days of purchase. Open Help & support in the app.

Failed payments

The payment is retried for 7 days. After that, sending pauses. All your data is kept. Sending starts again when the payment goes through.

Still stuck? Ask NorthQuest AI in the app, or open Help & support to reach a person.