Help
Guides menu

Mailboxes

Connect any SMTP mailbox

Connect mailboxes from other providers with SMTP and IMAP, one at a time or from a CSV.

One mailbox

  1. Open Deliverability › Mailboxes and click Add mailbox.
  2. Choose Other.
  3. Pick your provider. Its server settings fill in for you.
  4. Enter the email address and the password. Many providers need an app password instead of your normal one.
  5. Save. If something is wrong, the error shows under the field that failed.

Many mailboxes at once

Import a CSV with one row per mailbox: email, name, host, port, username and password. Map the columns, then upload them all. Start from Add mailbox or from Other.

Microsoft 365 mailboxes

Many Microsoft 365 organizations block password sign-in for mail apps. If SMTP fails, use Connect Microsoft 365 instead.

One address, one connection

You can connect an address only once per workspace, even through another provider.

Still stuck? Ask NorthQuest AI in the app, or open Help & support to reach a person.